Customer operations
Watching support queues fill with "my links are broken" and "my mail goes to spam" tickets that all trace back to DNS.
DNS configuration fails quietly, tools say everything is fine, and a person ends up doing the diagnosis by hand. We built ResolveRadar to do that diagnosis for them.
We encountered the same problem from different sides of technology. Those perspectives led us to ResolveRadar.
Watching support queues fill with "my links are broken" and "my mail goes to spam" tickets that all trace back to DNS.
Running the systems where a single stale record or unsigned zone quietly breaks things for a fraction of users.
Walking customers through DNS changes one screen-share at a time, because no tool could explain the problem for them.
Co-Founder
Co-Founder
Co-Founder
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