Use cases

Where DNS friction shows up.

Every product that asks customers to configure DNS creates the same support burden. These are the workflows where ResolveRadar helps.

Configuration workflows

The four workflows where customer DNS friction shows up most, and how ResolveRadar helps with each.

Email authentication

SPF includes past the lookup limit, DKIM selector mismatches, and DMARC policies that do not align. ResolveRadar checks the whole authentication chain, not just whether each record exists.

Tracking domains

Common friction:

  • Incorrect CNAME targets copied from stale documentation
  • Partial configurations where one of several required records is missing
  • Resolver inconsistencies that make links work for some recipients and fail for others

ResolveRadar follows the tracking CNAME to its target, verifies the chain of trust, and checks how the domain resolves across multiple resolvers.

Domain verification

Verification TXT records that never propagate, sit at the wrong name, or collide with existing records. ResolveRadar tells the customer exactly why the platform still says "not verified."

CNAME & delegation

CNAMEs paired with conflicting records, broken delegations, and DNSSEC gaps between parent and child zones. ResolveRadar maps the delegation path and shows where it breaks.

The support workflow

When a customer's DNS fails today, the ticket crawls through lookup tools, investigation, and escalation before anyone can explain what happened.

Today
  • Ticket
  • Lookup
  • Investigation
  • Escalation
  • Explanation
With ResolveRadar
  • Ticket
  • Diagnosis
  • Resolution

Have a DNS workflow causing your team friction?

Tell us about it. We are shaping ResolveRadar around real workflows.

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